Shipping policy


Vandal Blue — Global Shipping Policy
Welcome to Vandal Blue. To bring you custom-engineered, premium heavyweight denim at direct-from-factory pricing, we operate a streamlined global logistics model. All orders are quality-checked, packed, and dispatched directly from our specialized fulfillment hub in China.

1. Processing & Handling Times
  • Order Verification: All orders are verified and processed within 1 to 3 business days (excluding weekends and public holidays).
  • Tracking Notification: As soon as your jeans leave our fulfillment center, an automated email containing your tracking link will be sent to you. Please allow 24–48 hours for the tracking portal to update milestones.

2. Shipping Zones, Timelines & Rates
We utilize dedicated, expedited global air lines to ensure your package passes swiftly through customs and hands over directly to your local domestic mail carrier.
  • United States
    • Delivery Time: 5 to 9 business days.
    • Local Carrier: USPS (United States Postal Service).
    • Cost: Free for orders over $75 USD / £4.99 flat-rate for smaller orders.
  • Australia
    • Delivery Time: 5 to 8 business days.
    • Local Carrier: Australia Post.
    • Cost: Free for orders over $115 AUD / £4.99 flat-rate for smaller orders.
  • United Kingdom & Europe
    • Delivery Time: 6 to 10 business days.
    • Local Carrier: Royal Mail (UK) or your national postal operator.
    • Cost: Free for orders over £60.00 / £4.99 flat-rate for smaller orders.

3. Customs, Duties & Taxes
  • USA & Australia: Orders under $800 USD (USA) and $1,000 AUD (Australia) enter completely duty-free. No surprise fees will be charged on delivery.
  • UK & European Union: All applicable sales taxes (VAT) are calculated and collected directly at checkout. We utilize prepaid customs lines (IOSS / DDP frameworks) so your package is pre-cleared. You will not face unexpected customs fees or collection charges upon local delivery.

4. Delayed or Lost Packages
While our expedited lines are highly reliable, global shipping can occasionally face delays due to extreme weather or customs spot-checks.
  • If your tracking status hasn’t updated for more than 15 business days, please contact our team immediately at support@vandalblue.com. We will open an investigation with the carrier and either fast-track your delivery or issue a complete replacement package free of charge.